FAQ’s and Policies

1. General Questions (23)

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We recommend that you book your car at least 2 weeks in advance. During the high season, cars may become sold out.

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No. You may rent for as short or as long as you wish.

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Yes there is an extra charge. This additional fee ranges from $15 to $50 depending on the location you want your car to be delivered or picked up. Juliana Airport location fee:$15, Dutch Side Hotel:$15, French Side Hotel:$50, Harbor Port/Marina location fee:$40.00, Grandcase airport and All others:$50

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You can book a reservation up to a year in advance.

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You will receive your requested car with a full tank. It is expected that the car will be returned with a full tank as well. Is this not the case, then a refueling charge will be incurred.

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Yes, either your car or a shuttle will be waiting for you at the airport. If you prefer hotel drop off, we can also arrange this service for you. For pricing, please see location surcharges.

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The minimum age to rent a car varies between suppliers. Next Level Car Rental requires that all drivers must be at least 18.

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Yes, baby car seats are available upon request for $5.00 per day.

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Yes, each additional drivers can be added for $5.00 per day. All drivers must be registered at the time of rental and must meet the following standards:

  1. 18 years or older
  2. Have a valid drivers licence

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advert_sidebar_roadservice1

Yes, 24-hour service is available. Call the number shown above.

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There are no additional charges on mileage. Rates shown include unlimited free mileage/killometers.

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LIABILITY INSURANCE: IS A THIRD PARTY COVERAGE THAT COVERS DAMAGE TO SOMEONE ELSE CAR AND
MEDICAL SHOULD YOU INJURE SOMEONE IN A ACCIDENT. BECAUSE LIABILITY IS OPEN END IT
CAN COST A COMPANY MILLIONS OF DOLLARS THE CREDIT CARD COMPANY DOES NOT COVER
IT, FOR ONLY $8.00 PER DAY WE OFFER YOU A LIABILITY THAT COVERS YOU UP TO $10,000,000.00
IN COVERAGE WITH A EURO 600.00 DEDUCTIBLE.

PDW (PARTIAL DAMAGE WAIVER) INSURANCE: COVERS YOUR DAMAGE TO THE OTHER CAR AND YOUR CAR (THEFT AND BREAK OF GLASS) WITH A EURO 600.00 DEDUCTIBLE FOR $10.00 PER DAY.

ALL RISK INSURANCE: IF YOU ARE TRULY LOOKING TO HAVE A CARE FREE VACATION. ALL RISK INSURANCE OR FULL INSURANCE IS JUST WHAT YOU NEED TO PUT YOUR MIND AT EASE SO YOU CAN TRULY ENJOY YOUR VACATION. COVERS BOTH CARS INVOLVED IN A TOTAL LOSS ACCIDENT WITH A EURO 600.00 DEDUCTIBLE FOR $25.00 PER DAY.

IF YOU PURCHASE OUR ZERO DEDUCTIBLE PACKAGE YOU DO NOT PAY THE DEDUCTIBLE CHARGE FOR $50.00 PER DAY.

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Rental cars are authorized anywhere in St Maarten / St Martin, but don’t forget that here we drive on the right side of the road. Certain trails are not suitable for luxury cars and they should be avoided. If you really wish to explore off road trails you should consider renting an all-terrain vehicle or SUV.

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When you rent your car, return arrangements will always be made. The car rental may arrange to have you leave the car at the office, at your hotel or at the Airport whichever is most convenient for you. Please kind in mind that additional location charges apply.

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Please be aware that both capitals of our dual nation have strict parking enforcement. Please use indicated parking areas. Even if you see other people park in areas you may deem as parking spots, they may be restricted or even prohibited. A towed away car is always a waste of money as well as time consuming to retrieve.

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  • Never leave valuables in your rental vehicle. Not even for 2 minutes.
  • Please drive cautiously.
  • St. Maarten people are very courteous and give other drivers a break to enter or leave the traffic stream and so may stop abruptly without apparent cause.

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Yes! All of our cars have front and back seatbelts.

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Yes! All of our cars have power steering

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Yes! All of our cars are fully air conditioned.

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Yes! All of our cars have the tools necessary to change a tire.

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Airport:
Upon arrival (if your flight number was given), a representative of the car rental agency will be in the arrival hall with a “NEXT LEVEL CAR RENTAL” sign and your name. If you are unable to find the representative, you may ask at another car rental booth to contact Next Level Car Rental and they will get in contact with us. He/she will then walk you to your car and do a walk around with you and go over the necessary paperwork. This takes on average 5-10 minutes. After that, you may go and enjoy your vacation.

Upon returning, you may go to the Departure area of the airport. DO NOT GO IN TO THE PARKING AREA! The representative will then do another walkthrough with you, you sign the form stating that it has been returned in good condition, and you may remove your luggage and proceed to your flight.

Harbour:
Upon arrival (if your ship number and arrival time was given), please proceed to the Main Gate. If you are unsure where that is, you may ask a security guard or vendor. A representative of the car rental will be there waiting on you with a “NEXT LEVEL CAR RENTAL” sign and your name. We will then take you to your car, do a walk around and proceed to the paperwork. Upon completion, you are ready to go.

Upon returning, you will be met by your representative at the same location as where you picked up the car. We will once again walk around the car, sign that the car has been returned in good condition, and you may then return to your ship or do some last minute shopping before doing so.

Hotel:
We will meet you in the lobby of your hotel at the assigned time. If you give your room number, we can even have the front desk clerk ring you upon our arrival. We will then walk to the car, do the customary walk around and fill in the required paperwork.

Upon returning, we will once again be waiting for you in the lobby of your hotel at the assigned time. We will then have a final walk around, sign that the car has been returned in good condition, and that’s it.

Please note:
You are not required to return your car at the same location as where you picked it up from! You may select a different return area. For example if you have your car brought to your hotel, you may then choose to return it at the Airport if you are returning home that day.

When selecting where you will be picking up and/or returning your car, if you have selected either the Harbour or the Airport, you are then Required to select the appropriate fee in the Extra’s page. Failure to do so will result in a $5 fee for manually changing the reservation.

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2. Rental Policies (5)

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The minimum age to rent a car varies between suppliers. Next Level Car Rental requires that all drivers must be at least 18.

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LIABILITY INSURANCE: IS A THIRD PARTY COVERAGE THAT COVERS DAMAGE TO SOMEONE ELSE CAR AND
MEDICAL SHOULD YOU INJURE SOMEONE IN A ACCIDENT. BECAUSE LIABILITY IS OPEN END IT
CAN COST A COMPANY MILLIONS OF DOLLARS THE CREDIT CARD COMPANY DOES NOT COVER
IT, FOR ONLY $8.00 PER DAY WE OFFER YOU A LIABILITY THAT COVERS YOU UP TO $10,000,000.00
IN COVERAGE WITH A EURO 600.00 DEDUCTIBLE.

PDW (PARTIAL DAMAGE WAIVER) INSURANCE: COVERS YOUR DAMAGE TO THE OTHER CAR AND YOUR CAR (THEFT AND BREAK OF GLASS) WITH A EURO 600.00 DEDUCTIBLE FOR $10.00 PER DAY.

ALL RISK INSURANCE: IF YOU ARE TRULY LOOKING TO HAVE A CARE FREE VACATION. ALL RISK INSURANCE OR FULL INSURANCE IS JUST WHAT YOU NEED TO PUT YOUR MIND AT EASE SO YOU CAN TRULY ENJOY YOUR VACATION. COVERS BOTH CARS INVOLVED IN A TOTAL LOSS ACCIDENT WITH A EURO 600.00 DEDUCTIBLE FOR $25.00 PER DAY.

IF YOU PURCHASE OUR ZERO DEDUCTIBLE PACKAGE YOU DO NOT PAY THE DEDUCTIBLE CHARGE FOR $50.00 PER DAY.

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American Express, Visa, Mastercard and Cash payments are accepted. Discover and Diners Club are not accepted.

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Only the person or persons registered as drivers on the rental agreement may drive the car. This has to do with insurance coverage. If a person who is not on the rental agreement form is driving the car and has an accident, the insurance will not cover the damages.

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Airport:
Upon arrival (if your flight number was given), a representative of the car rental agency will be in the arrival hall with a “NEXT LEVEL CAR RENTAL” sign and your name. If you are unable to find the representative, you may ask at another car rental booth to contact Next Level Car Rental and they will get in contact with us. He/she will then walk you to your car and do a walk around with you and go over the necessary paperwork. This takes on average 5-10 minutes. After that, you may go and enjoy your vacation.

Upon returning, you may go to the Departure area of the airport. DO NOT GO IN TO THE PARKING AREA! The representative will then do another walkthrough with you, you sign the form stating that it has been returned in good condition, and you may remove your luggage and proceed to your flight.

Harbour:
Upon arrival (if your ship number and arrival time was given), please proceed to the Main Gate. If you are unsure where that is, you may ask a security guard or vendor. A representative of the car rental will be there waiting on you with a “NEXT LEVEL CAR RENTAL” sign and your name. We will then take you to your car, do a walk around and proceed to the paperwork. Upon completion, you are ready to go.

Upon returning, you will be met by your representative at the same location as where you picked up the car. We will once again walk around the car, sign that the car has been returned in good condition, and you may then return to your ship or do some last minute shopping before doing so.

Hotel:
We will meet you in the lobby of your hotel at the assigned time. If you give your room number, we can even have the front desk clerk ring you upon our arrival. We will then walk to the car, do the customary walk around and fill in the required paperwork.

Upon returning, we will once again be waiting for you in the lobby of your hotel at the assigned time. We will then have a final walk around, sign that the car has been returned in good condition, and that’s it.

Please note:
You are not required to return your car at the same location as where you picked it up from! You may select a different return area. For example if you have your car brought to your hotel, you may then choose to return it at the Airport if you are returning home that day.

When selecting where you will be picking up and/or returning your car, if you have selected either the Harbour or the Airport, you are then Required to select the appropriate fee in the Extra’s page. Failure to do so will result in a $5 fee for manually changing the reservation.

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3. Driving Info (6)

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The minimum age to rent a car varies between suppliers. Next Level Car Rental requires that all drivers must be at least 18.

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Rental cars are authorized anywhere in St Maarten / St Martin, but don’t forget that here we drive on the right side of the road. Certain trails are not suitable for luxury cars and they should be avoided. If you really wish to explore off road trails you should consider renting an all-terrain vehicle or SUV.

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Vehicular traffic on the roundabout always has the right of way. This counts for both sides of the island.

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Please be aware that both capitals of our dual nation have strict parking enforcement. Please use indicated parking areas. Even if you see other people park in areas you may deem as parking spots, they may be restricted or even prohibited. A towed away car is always a waste of money as well as time consuming to retrieve.

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0 people found this helpful.


  • Never leave valuables in your rental vehicle. Not even for 2 minutes.
  • Please drive cautiously.
  • St. Maarten people are very courteous and give other drivers a break to enter or leave the traffic stream and so may stop abruptly without apparent cause.

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  • In St.Maarten/St.Martin, we drive on the right side of the road
  • When waiting for a red light, you may Not make a right turn
  • Traffic in a round-a-bout always have right of way

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